Salesforce Support Services

Salesforce Support Services

Keep your CRM updated, efficient, and error-free with our tailored Salesforce support services. Leverage Salesforce to your benefit and leave the security, compliance, ranking, and performance to us.

Save Up to 40% on Salesforce Support and Maintenance Cost.

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Leverage Our Salesforce Support and Maintenance Services

How well your Salesforce solution is executed and implemented is irrelevant, it always requires additional functionalities and timely updates. Bacforce offers Salesforce Support Services to ensure your Salesforce system is error-free, scalable, and equally productive.

We broke down our Salesforce support services into three categories, making them easily accessible and affordable for all businesses.

Basic Support

$25 Hourly(USD)

8 hrs/day and 160 hrs/mo.

  • Technical Support
  • Performance Analysis and Tuning
  • A Dedicated Salesforce Consultant
  • Follow-up and Close Open and Pending Tickets
  • All Time Salesforce Help Desk

Intermediate Support

$28 to $35 Hourly(USD)

8 hrs/day and 160 hrs/mo.

    Everything in basic, plus...

  • 24x7 Developer Support
  • Continuous Health Checks and Monitoring
  • Data Management, Data Administration
  • Timely Updates & Testing

Advanced Support

$40 Hourly(USD)

8 hrs/day and 160 hrs/mo.

    Everything in intermediate, plus...

  • Salesforce Migration and Integration
  • Salesforce Cloud Product Delivery & Deployment
  • Interoperability, Configuration, Evolution, and Troubleshooting
  • Dedicated Team

The Extended Horizon of Our Salesforce Support Services

Our certified Salesforce developers and administrators offer cutting-edge support and maintenance services for all your Salesforce products.

Our salesforce support team monitors your Salesforce environment 24/7 ensuring minimal disruption, real-time assistance, and quick response for maximum performance from your Salesforce solutions.

You can send all your Salesforce support requests to our Admins. They will immediately implement your tasks in Sandbox and ensure to reflect the changes instantaneously in the production environment.

With evolving Salesforce and business growth, some issues are bound to happen. We will troubleshoot those issues to fix the Salesforce platform, implement custom add-ons, and incorporate technological advances.

We help you maintain the Salesforce environment by managing and preserving standard/custom object, data, security, and package-related support services, so you get secure, reliable, and highly efficient Salesforce solutions.

Bacforce focuses on offering effective bug-fixing services to ensure bug-free and efficient Salesforce solutions. We will troubleshoot, fix bugs, and resolve errors so you can enjoy seamless Salesforce products

We will maximize your Salesforce investment with our Salesforce system integration support services. We offer Salesforce support to connect legacy software and applications and integrate Data, Apps, and APIs with salesforce.

We continuously monitor and analyze your Salesforce applications and implementations. Our bespoke Salesforce support offer installation, suggestion, management, and removal of Salesforce AppExchange packages.

Designing scalable and future-proof solutions is the primary goal of our Salesforce support. By identifying and correcting performance issues, we ensure the performance of your Salesforce environment is never compromised.

Being a one-stop solution provider for all your data needs, we offer a complete package of data solutions including, data collection, cleansing, validation, warehousing, management, governance, and administration services.

Hire Salesforce consultants to optimize data collection, assessment, tuning, and optimization. We will help you install and configure databases and support you in configuring and upgrading databases for efficient data administration.

We offer all the technical and technological support necessary to resolve your Salesforce issues at any level. We support and assist you if you want to analyze the current Salesforce environment or implement entirely new Salesforce solutions.

We conduct monthly and timely checks for the Salesforce products and clouds to detect existing issues and identify issues that might affect the performance of your Salesforce environment.

We have a team of certified Salesforce support executives keeping an eye on periodic Salesforce updates. We will help you implement the upgrade flawlessly and check for issues, ensuring you always remain at the game's top.

To preserve the integrity and productivity of your Salesforce environment, we will monitor the implementation to mitigate internal and external threats like compliance, security, evaluation, etc.

We offer customized Salesforce support services, ensuring continuous improvement in the functionality and features of Salesforce. With a CI/CD approach (Continuous Improvement/Continuous Delivery), we make delivering changes easier and adoption seamless for a scalable digital transformation.

Using our augmented ticket system in JIRA, you can reach our Salesforce Help Desk 24/7/365 to access our bespoke provide Salesforce support and evaluation services. Use it as a one-stop solution for all your Salesforce Support needs.

Leverage error-free and bug-free Salesforce features and functionality as we train your employees to use Salesforce and customize the CRM to meet your ongoing and future needs. Our Continuous CRM administration helps you unlock the true potential of CRM.

We complete a cycle of testing and monitoring your Salesforce system to ensure it is glitch-free and runs to its fullest potential offering optimum productivity.

We Extend Salesforce Support to All Products

Sales cloud

Marketing cloud

Community Cloud

Financial Services Cloud

Commerce Cloud

Non Profit Cloud

Salesforce CPQ

Salesforce Chatter

Salesforce Pardot

Salesforce Mobile

Tableau Analytics


Your Success Is Guaranteed !

Salesforce Support Process We Follow

To get reliable and result-driven Salesforce Support Services, follow the process:

Our Salesforce Success Stories

Over the past 11+ years, our dedicated Salesforce Developers have helped numbers of clients to get the customization done right to improve their sales process and streamline production.

Healthcare Solution

health care

Healthcare Solution

Healthcare group of companies with problems that needed more basic lead transformation discernment. To scan it quickly, our SF developers the ability to view customized options, created standard sales dashboards, verify exact lead sources, and campaign association of online leads.

Salesforce Lighting


Salesforce Lighting

Our client, a peer-to-peer lending and alternative investment marketplace based in Canada offers the opportunity to lend money to businesses. By implementing the Salesforce Lightning console, we were able to successfully advance the existing underwriting procedure.

Real Estate Solution


Real Estate Solution

A reputable real estate service provider chose Bacforce in San Francisco for their Salesforce project. Our Salesforce developers deliver unique integrations and custom development solutions to address various needs, maximize their CRM, and unlock the most incredible power of their Salesforce investment.

Why is Bacforce The Best to Help You With Salesforce Support?

Bacforce offers best-in-class Salesforce support and maintenance services. We helped multiple clients maximize their Salesforce investment by enhancing their existing system, customizing functionalities, and increasing productivity.

Our team of certified Salesforce developers, administrators, and consultants are always ready to help you with everything Salesforce at any time. We have a habit of going the extra mile so you can enjoy a seamless and smoother Salesforce experience. Rely on us for identifying flaws, tuning the system, training the end-users, monitoring and rectifying all issues, integrating custom features, and much more. When it comes to Salesforce Support - You name it, and we will do it.

Advantages of Working with Bacforce

Flexible Engagement Models

Flexible Engagement Models

Vetted Team of Certified Salesforce Developers

Vetted Team of Certified Salesforce Developers

NDA and IP-protected SLAs

NDA and IP-protected SLAs

Flexible Working Hours

Flexible Working Hours

Scalable and Ongoing Support Packages

Scalable and Ongoing Support Packages

Freedom to hire dedicated Salesforce resources

Freedom to hire dedicated Salesforce resources

Frequently Asked Questions

At Bacforce, we offer Salesforce support services under three hiring models,

  • Hourly
  • Part-time
  • Full-Time

The process of hiring a dedicated Salesforce administrator is simple. You have to fill out the form, and someone from our team will get back to you immediately to discuss your requirements. After a formal discussion and understanding of the project's scope, we will provide you with a tentative quote so we can agree and move ahead to shortlist the candidates.

Although a dedicated Salesforce developer is meant to work only for you, the hiring model you chose plays a crucial role in deciding developers' dedication.

If you opt for the hourly model, then the developer will work for you dedicatedly in real-time; the same goes for the part-time model.

Whereas, if you hire a full-time resource, the developer will work dedicatedly and devotedly only for you.

When you hire salesforce developer, you get a dedicated resource who works alongside or with you on your project (either onsite or offshore).

If you opt to hire a team, you get a dedicated team comprising Salesforce developers, administrators, consultants, project managers, and quality assurance engineers.